Online order cancellations
For eligible goods bought online, you may tell us you wish to cancel within 14 days after delivery and then have a further 14 days to return the item. Contact us before sending anything back so we can provide the correct supplier return instructions.
Unless an item is faulty, return postage may be your responsibility and products should be kept in their original condition and packaging. Your statutory rights for faulty or misdescribed goods are not affected.